company ethics and the invasion of privacy and diregard for right to peace and quiet | Koodo Mobile | Forum

I have an issue that I have passed on to my MLA and MP regarding Koodo. A couple of weeks ago they comandeered my phone and caused it to go full voluume while using a door bell chime sound at 2AM. It was so real I actually checked my front door. The reason they woke me at 2am was to let me know I owed them $80 for a 'no contract' contract. I am now not sure of what else they can do with my phone. Since this occured while the phone is in the bedroom can they remote in to camera? The issues here are that they broke into my bedroom via the phone, they made a collection call at 2am and they did not think anything was wrong with this. Yes I owed money and paid right away(my credit card had changed and I forgot to inform them). They had my email, my home phone and oh yeah my koodo phone which they could have called during normal hours! I am trying to determine if they have broken any laws however at the very least they have broken the spirit of a few laws. Not sure of the next step but I am not going away until they fix this.