Changed Number On Selfserve But Number Hasn't changed!! | Koodo Mobile | Forum
Log In
Home
Topic RSS
2:47 am
So, I changed my number to a different one on the selfserve website. The website displays my NEW number, but every time I try to text/make a call, it fails or has the busy tone! My phone also displays my OLD phone number even though I changed it over the Internet! I can't do anything! Please help.
12:56 pm
AshleyC said:
So, I changed my number to a different one on the selfserve website. The website displays my NEW number, but every time I try to text/make a call, it fails or has the busy tone! My phone also displays my OLD phone number even though I changed it over the Internet! I can’t do anything! Please help.
This is a common problem for customers who change their number on the Self-Serve site. What you have to do after every time to change your number is program it. Simply dial *22803 from your handset and follow the prompts!
Koodo:)
7:52 am
this same thing happened to me when I changed my phone number, and i changed it after the customer service people were closed, took me a while but figured out how to re-program the phone and everything was fine
2:54 pm
expected1 said:
this same thing happened to me when I changed my phone number, and i changed it after the customer service people were closed, took me a while but figured out how to re-program the phone and everything was fine
This is a common problem for customers who change their number on the Self-Serve site. What you have to do after every time to change your number is program it. Simply dial *22803 from your handset and follow the prompts!
Koodo:)
