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FreeType installed on server, but diagnostics pages shows it isn't.
January 3, 2008
2:16 pm
Lizard Wisdom
Guest

Hi Peter,

We had our hosting company (BlueFur) install the latest version of FreeType on our shared server, yet the plug-in diagnotics page is still showing that it is not installed.

Our hosting company verified twice that it was installed, and they claim this is the directory it is installed in:

/usr/include/freetype2

Any ideas why the plug-in cannot see the FreeType installation? I would prefer to have something other than the ugly default font available in the image box. The plug-in seems to be working fine otherwise.

Does it have something to do with the fact that it is installed on a shared server? Maybe they need to install it in a different directory?

Thanks for your help!

Marshall

p.s. The plugin is installed on http://www.LizardWisdom.com

January 3, 2008
2:43 pm
Peter
Admin
Forum Posts: 841
Offline

Where is your PHP info file? If you see here and search for FreeType, it is enabled:

http://www.theblog.ca/phpinfo.php

Is it enabled for you? Just create a PHP file with this code:


< ?php
phpinfo();
?>

The plugin searches for the function "imagettftext" if that helps...

January 3, 2008
3:11 pm
Lizard Wisdom
Guest

Peter,

I don't seem to have a phpinfo.php file in my root directory. Can I just create a file and call it phpinfo.php with the code you said above in it, and put it in my root directory?

Is this all the file needs to have in it? I am not up to speed on PHP, so I don't have a clue what the phpinfo.php file should do.

Thanks for your help!

-Marshall

January 3, 2008
3:13 pm
Peter
Admin
Forum Posts: 841
Offline

Yup, that's it! That should give you some more clues...

January 3, 2008
4:04 pm
Lizard Wisdom
Guest

OK, I made the phpinfo.php file. I can look at my PHP stuff, just like on the link above for your site.

Under "gd" I don't have the 3 FreeType lines you show, nor do I have the "XPM Support" line.

Does this mean that FreeType is not installed where it should be?

January 3, 2008
4:12 pm
Peter
Admin
Forum Posts: 841
Offline

I am no hosting expert, but perhaps the FreeType libraries are in the correct location but they aren't loaded properly in the PHP or Apache configuration files? Unfortunately, all I can do is send you back to your hosting support since phpinfo doesn't show it for you at all :(