canadianmagicjack.ca | magicJack | Forum

chad said:

well i just read every post on the original blog, and the one above.

I find it very hard to believe that a company of this magnitude and that has sold as many of these units as they say they have. has some of the worst customer service on the planet. If they are so reputable, why does one have to hunt for phone numbers to contact them????? that to me screams scam!

the poster above me(neil) says he’s the ceo for the canadianmagjicjack system. at the start of the post he makes himself and his company sound reputable, then he posts a bunch of mumbo jumbo crap at the bottom that makes no sense to the original post. again my spidy sense tingle about being scammed.

for me, i will wait until there is some canadian media sites picking up on this innovation before buying one, as as it sounds now you have Neil, Victor(who is a terrible spokesperson) all shooting off at the mouth and you cant be totally sure who is telling you the turth and who is lying.

oh and the canadian website isnt even working as i type this. 6:53 pacific time

http://www.canadianmagicjack.ca is working!
Our phone number is 1-800-493-0740
You can get a hold of us there please leave massge with your #

Cheers,
Neil Adams

This product sucks . You don't or wouldn't have a Canadian area code and they just lie to sell you it BS , Also even calling out it sometime work and sometimes not , you get cut off often . Its worth it money but no where near for prime time :(

Joe said:

They do have Canadian numbers NoW!

This product Rules for Canada and there on the CRTC’s website to.

So there you have it!

It’s nice to see some common sense users of this product for a change. The only issue with this device is IGNORANCE. After reading hundreds of “I love it”, “I hate it” posts, I’ve come to a few conclusions.

1: Never buy ANY free 30day trial on ANYTHING!!! Get MJ from QVC, Circuit City, Amazon etc... Then you have a hassle free return. ALL 30 DAY FREE TRIAL AND GIVE US YOU’RE CREDIT CARD NUMBER Company’s will set on your money and give you the runaround, duh. Your and every other sucker’s money is letting them make interest off it. They ALL will bite you in the azz with the fine print. DON'T DO IT!

2: For the people that think the thing that comes out after you press the button on the front of the computer is an automated cup holder, you’re too stupid to use this product. You probably have trouble operating a light switch or flushing the toilet. If you are a 1 on the (1 - 10) Tech Savvy Scale, save us the drudge of reading your negative post and don't even think about getting this product. It's way, way, way over your head. Go play with the light switch or something. MJ is a startup company running on a shoestring. It’s $40 dollars! It’s $40 dollars! It’s $40 dollars! It’s $40 dollars! It’s $40 dollars! What do you expect them to do, send a tech to your house? Come on people get real. If you can’t make it work then return it to Circuit City or QVC etc… Oh, you did the 30day free trial thing? DUH… you deserve the hassle. Just don’t bore us with your post.

3: Paranoid people get up in the morning; check the weather etc… on Internet. Hello! Your ISP tracked what you did and the Weather web cookie and all the other cookies did they’re thing. Picked up your Cell phone and made a call, Hello! Your phone service tracked and logged your call, they also knew you were home because of the built in tracking system. Got in your car and stopped at intersection, got your picture taken by traffic cam. Somebody knows where you were at the time of day. Stopped to get gas, restaurant, shopping swiped your credit card, God only knows how many people got this information on what you bought. Went to work and your employer tracked every keystroke, oh and don’t forget to smile for the candid camera. I looked your name up in the White pages and Goggled Earth your address, WOW! You got a really nice house dude. Maybe I’ll pay you a visit and spy on you. You think MJ gives a rip about the above information? They just want to know local information so they can push you the latest add special from the local pizza place. Unless you live in a cave, get a life because this is your life, you’re just too ignorant to recognize it and all the bitching in the world is not going to change it. Install this on an old PC, stick in the closet, plug in a wireless phone and forget about it. Now it’s out of site and out of mind. Just like all the above listed things we ignore every day.

4: It’s amazing! Carp computer + slow line + Magic Jack = Magic Jacks fault. You got to love it.
This is a COMPUTER \\ INTERNET device. For the slow people out there, this means YOUR PC AND ISP NEED TO BE ON FOR IT TO WORK! So stop whinning about your computer needs to be on for it to work. If you have a slow piece of crap computer loaded with God knows what (because you don’t patch, virus protect and properly maintain your PC.) your going to have PROBLEMS! If your Internet speed is slooooooow, guess what? It’s NOT GOING TO WORK WELL! So the folks that post, “I can’t hear”, “it’s full of static”, “it echoes”, “it sucks”, don’t buy it” and on and on and on. It’s your fault, not Magic Jack. If it wasn’t YOUR fault, we’d ALL be experiencing the same problems you are. So if you’re not willing to deal with YOUR problem, or simply ask people that have it working a few questions to help resolve your problem, then stop posting your ignorance.

5: This DOSE NOT and SHOULD NOT replace you’re your phone system. Analyze what it can and cannot do for you. If it makes business sense then get it. If not, DON’T slam this product because it doesn’t meet your needs. This device saves me and millions of people like me lots of money.

6: Read 1 – 5.

Hello,

I have been told by the C.R.T.C. that...

YMAX, MAGICJACK LP or MagicJack.com can only file as a reseller in Canada.

(They have not even done that yet... as of today's date.)

They can not become a (CLEC) or a Competitive Local Exchange Carrier since they are a USA COMPANY.

( (CLEC) or a Competitive Local Exchange Carrier... means a phone company in CANADA! )

If anyone does not believe the statement I have just made above... do not take my word for it until you have contacted the C.R.T.C. and asked them yourself if this is true or not.

Here is the Toll-free number for the C.R.T.C. :

1-877-249-CRTC (2782)

CANADIANMAGICJACK.CA LTD is now a Proposed CLEC as seen on the C.R.T.C.'s website :

http://support.crtc.gc.ca/tlcm.....038;lang=e

Once you click on the link above scroll down to the bottom of the page.

I hope this will clear the air once and for all.

Best Regards,

Neil Adams CEO.
CANADIANMAGICJACK.CA LTD
1-800-493-0740

"Which Mr. Neil Adams told would be fine within the first 2-4 weeks time."
______________________________________________________________
Not true...

All Canadian local numbers we sell are for a 1 year term there is no 30 day free trial with the Canadian local number.

The 30 day free trial is only with the "MAGIC JACK".

Cheers,
Neil Adams CEO.
CANADIANMAGICJACK.CA LTD
1-800-493-0740

It looks like Canadian Magicjack is gone, too bad for those of us who spent the money for a Canadian number. Emails get bounced and the phone number is not in service. Neil are you there?

Wayne

UPDATE!

For all NEW or OLD customers of CANADIANMAGICJACK.CA LTD…

The right email to use for customers is: [email protected]

The right 1800# to use for customers is: 1-888-886-6463

Cheers,
NEIL ADAMS CEO.
CANADIANMAGICJACK.CA LTD
1-888-886-6463

I'm a delighted year plus MJ traveller. Typically I've used it with my XP acer aspire notebook. VERY clear connections from Hawaii, Dominican Republic, Vegas and all over Washington, to US and Canada. When compared with Skype, MJ far better. A SINGLE difficulty last week likely due to being not properly connected to public free wifi in Washington. I use MJ most commonly in my vehicle in parking lots where public free wifi is available. I haul around a smallish regular house phone--good for laughs in airport baggage checks--'cause it works and I've not found good miniphone.

I did order my MJ from USA site. NO problem. Think it says 'can't' but I did. Was shipped from an eastern Canadian site, Ontario, I think and was in Western Canada in days.

Lots of MJ chat questions have been answered helpfully and politely. MJ is a great OUT call device. Anyone in US with free national calling can call my Wash number free. The message answering service leaves a message notification in my email with the caller's number. I plug MJ only when I use it. Anyone wanting to reach me could call my regular VOIP or cell number and hang up without incurring charges. I can call the displayed number back free on my MJ when I am set up. If already connected to high speed takes a minute or two. Small delay for FREE calling.

Important to note that calls coming IN to MJ calls are considered LONG DISTANCE to caller unless the AREA code AND PREFIX match. All MJ to MJ calling is always free no matter where in the world they are-- it's free.

First year service cost was about 1.60 a month. I've since paid $59, for 5 years.

I don't think it's a good option as an everyday phone. As long distance to USA and Canada and local outcalling device it's FANTASTIC!

I did pay with credit card re earlier complaint. This is a credit card world. If you are a conscientious objector accept limitations. Otherwise you might get a prepaid card if a reasonable fee exists, or find someone like me who has cards but never pays a nickel-no fees, no interest. I don't support banks. Card needn't be your MJ name, info of card holder is required. Pay cash to someone who will use theirs, if they trust you. LD calling, out of USA Canada, from MJ could be cost issue. I've not paid ONE extra cent for MJ.

Saw somewhere someone angry MJ service not unlimited as advertised. They used it for medical transcription and was cut off. Well, waaaa. I make few calls and don't want to pay monthly what they make in an hour. To them I say UNREASONABLE expectations--SCRAM, ya cheapo.

Love my MJ, as long as I can find the tiny, much travelled and moved about little thing. NO probs. If you can't install could be defective or you may have zero sense and little patience. MJ chat help is very good--fast response. If you can get to supervisor may be better. If you have no sense may not help.

This device can be used from ANY computer, on high speed with XP or Vista. Sometimes I carry only MJ and a phone, unless I know one is available. Do be aware once it sets up on a computer the little black MJ icon will remain on desktop. Not easy to remove. Make sure you don't try to 'sneak' use on someone else's computer. It will leave that telling tale. It just sits there unless clicked when no MJ connected and will then open the MagicJack.com site. Good marketing ploy and can easily be closed again. Just a small nuisance.

I did not have my MJ installed, ever. Seems very automatic process to me. If flustered by techno stuff, well, maybe but proceed and follow screen prompts expecting all to be fine. If snagged, use MJchat.

WORST aspect of MJ is crappy commercial with the dogs. GAG! Device MUCH better.

Last comment. Basic literacy criticism. The person writing may be very proficient in another language. English is NOT easy. If you can get the jist why so quick to criticize?

Thank you Peter, I love your 'crap,' specially useful crap.